Wendy's

Chicago Heights, IL · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Chicago Heights
#20
of 49 restaurants
City Percentile
21%
rating percentile
Address
Wendy's, 634 W 14th St, Chicago Heights, IL 60411
Phone
(708) 748-2370
Website
locations.wendys.com/united-states/il/chicago-heights/634-w-14th-street?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
Status
Open · Closes 4 AM · Reopens 6:30 AM

Wendy's is a restaurant located in Chicago Heights, IL. It is one of 49 restaurants listed in Chicago Heights. Its 3.4-star rating is slightly below the Chicago Heights city average of 4.0 stars. It ranks #20 of 49 restaurants in Chicago Heights. There are 10 photos associated with this location.

About Wendy's

Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Hours

Friday6 AM–4 AM
Saturday6 AM–4 AM
Sunday6 AM–3 AM
Monday6 AM–3 AM
Tuesday6 AM–3 AM
Wednesday6 AM–3 AM
Thursday6 AM–4 AM

Customer Reviews

★☆☆☆☆ 1.0 Isis Zavala · Sep 2025

Who ever works tonight needs to be fired. So about 10:30pm I get food I order and want to make my double stack biggie bag a large and she said I “aint” doing that cuz I punched the order in already then I get home finally find a movie to put on and unwrap my sandwhich and it’s a JBC I said double stack with only ketchup and cheese I don’t eat bacon.. She was very sloppy giving me my change back and dropped it on the floor didn’t even say sorry just said “oh” and closed the window. I’m overly upset. She also didn’t give me a receipt.

★☆☆☆☆ 1.0 Jasmine Taylor · Aug 2025

They should be ashamed of themselves! If you pay damn near $8 first one sandwich is an outrage especially when its supposed to be a baconator! I expect there to be more than two haves of bacon on there. Thus sandwich is nothing more than a double cheeseburger with a side of bacon on it. I rather go to burger king from now on. Then I didn't even leave the parking lot anf went back to the window to inquire about it and was told thats it! And they don't give refunds. Yeah im dine with Wendy's completely

★★★★☆ 4.0 Sean · Jan 2026

Overall, decent service. The service wasn’t as spectacular as Chick-fil-A. But, overall the service was decent. The food was excellent. I loved their fries. I didn’t go inside so I have no complaints about the atmosphere. I would just recommend for there employees to smile. That’s all.

★★☆☆☆ 2.0 TeamSSS4life · Jan 2026

Me and my mother’s drive-thru experience was not pleasant. What happened was when we told the lady on the speaker we wanted two small fries, she had told us one, but my mother had try to correct her saying it was two small fries, but she said something like we got a small fry and told us to pull up in a rude manner. Once we pulled up to the window there was an older man who cashed us out and never told us the total, didn’t speak, and didn’t care. Now they got the order right, but my mother complained that her fries were slightly cold and mines too. The chickens were good like they always were. Nice and hot, so I have no complaints about that. Overall, Wendy’s needs to do better in regards to hiring people who actually want to work and earn money while also displaying good customer servic

★☆☆☆☆ 1.0 Simply D Lifestyle · Oct 2025

I recently visited this Wendy’s location with my family, and unfortunately, our experience was very disappointing. Upon entering the restaurant, we were not greeted by any of the staff. There was a noticeable lack of professionalism and customer engagement — we had to speak first before receiving any acknowledgment. When placing our order, I specifically requested that everything be made fresh. Despite this, the food we received had clearly been sitting for a while, and some items were cold. I had to return to the counter to ask for fresh fries, which should not have been necessary considering my initial request.Overall, the staff appeared inattentive and unconcerned with customer satisfaction. This experience reflected poorly on the level of service and quality I expect from Wendy’s. I wo

Accessibility & Amenities

✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Coffee ✓ Late Night Food ✓ Quick Bite ✓ Counter Service

Services

Fast food restaurantHamburger restaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.