Wendy's

Hit and miss on customer service, usually friendly, and serve with a smile. One of the better Wendy's in a 60mile radius.. I usually go to Fremont, IN Wendy's.. have the BEST MADE BACONATOR FRIES! AUBURN IN, your guy in the drive thru sold me! Here is a pic of your baconator fries and I will say extra cheese sauce better than normal Today 🙏 thank you!

Ordered to-go, had trouble using a "free frosty" deal on my phone but the employee helped and got it to work. $5 for a sandwich, frosty, fries, nuggets, and a drink. I'd call that a 5 star success!

I placed an online order and went here at 12:20 AM. The place is supposed to be open until 1 AM. The street sign and the menu board in the drive thru were off... however, there were people inside and the lights were on. I pulled up to the speaker and heard the automated "Hi! Can I take your order!?" come across. I announced that I was there to pick up an online order, and I received no response.... a couple minutes later, some young girl with glasses, that looked like she was about 15, walked outside carrying a bag of food and a drink in her hands. She said the restaurant closed early. I told her I already placed an online order and paid for it through the app. She said, "There's nothing I can do. You will need to call the GM in the morning and ask for a refund."

We went there after a movie at around 9:00 pm, the person taking our order was thoroughly unpleasant, had a giant hickey on her neck, and looked like she wanted to be anywhere else but there. The whole place was dead and I felt like I was intruding, I wanted to turn around and leave but the group I was with started ordering. The food was fine but I was not feeling like I wanted to hang around, we ate and got out of there.

We entered the building to place a "to go" order and use the restrooms. My husband opened the marked Men's restroom to find the door unlocked and a female employee sitting on the toilet. The Women's restroom was locked, so I went to the counter to order. A man in the back area said he'd be right with me. Two female employees then entered the area behind the counter. One apologized, and said she'd take my order from the drive thru register area. It was odd to call out across the room instead of having her across the counter. I ordered two bacon egg and cheese English muffins for my husband, and one sausage egg and cheese English muffin for myself. The man in the back told the other employee to come back there and she could learn to make a sandwich. We received our food quickly and got back