Waffle House

Went to this location with friends after we all had been discussing how cool Waffle House used to be. How the waitress hollers at the order to the cook and how fast they are. That’s not the way it is anymore. But everything was fine until one plate came at a time. So of course I get my plate last so I took a couple bites and noticed my plate had a crack. Oh please be a crack , nope it’s a hair We sent the plat back.. The cook a young kid with long hair and no hair net runs and grabs his cap and put on his head. Everyone else at my table lost their appetite. We paid the bill and even left a nice tip. That’s just gross and I believe they did not even have a manager on site.

Staff is friendly and accommodating. They were considerate with dietary needs and went above and beyond in accommodating someone going through dental surgeries and prep for wearing dentures. We had to travel to Spring Hill 2 days in a row and explained the situation to them yesterday. One of the employees "Dee" suggested a simple adjustment in cooking to make my mom's preferred dish easy to eat while having no lower dentures. She seen us come in today and had remembered our preferred order as well as her suggestion for our mom. Her suggested cooking method contained all the preferred ingredients that was cooked to make the meal soft for her to eat. The staff has always been very friendly. However, their kindness and going above and beyond to meet the needs of their customers is what

There was only one person inside when i walked in. Asked him if he had any help he said he had to wake the cook up. He immediately took my order and then proceeded to cook my food. Was not friendly or welcoming at all. Handed me my order and slapped my check down at the same time and played on his phone until I was ready to go. Counters/tables were filthy. I will not be returning.

Absolutely love eating here. Service is great and the food is great but the friendly staff is top notch. Deondre (called Dee) is the friendliest person and such a joy to be around. She went out of her way to make sure our mother had food prepared soft enough to eat after dental surgery and we absolutely love that she came to set with us and visit while making sure the food was to her liking. This is definitely our favorite place to eat in Spring Hill. We would come back just to visit but the food keeps us coming back anyway.

1st time at a Waffle house 5 star on the waffle I was pleasantly surprised. Delish.. reminded me of funnel cake ( flavor) needed minimal syrup no butter Says a lot for the picky west coast gal