Uccello's - Rockford

We're frequent customers at all the Uccello's locations. This time was very disappointing. Zoeye was very hard to find throughout the whole time. Upon receiving our bill we found multiple items not rang in for happy hour, after specifically requesting the happy hour items. Once again Zoeye couldn't be found. We ended up locating a manager who said she would let her know. The checkout process was a total of 30 minutes to get the bill somewhat corrected. We were still charged for additional items, like chocolate milk, after being told they were apart of a kids meal. She even tried to charge us for a ranch we requested but never received. When I questioned the 2nd happy hour beer not being the right price she stated it wasn't RANG in, in time. Sounds like she's was waiting for Happy hour to e

We have been many times. We always enjoy it. Tonight we have a server, Andrew (we are pretty sure), He’s new but did a great job taking care of us and our food. He kept our glasses filled and checked in on us plenty. Our food was great, as always. We will be back!

First time at this specific location. Similar to other locations the food and service is very good. The atmosphere was good for a Sunday afternoon. No issues and will be back.

I mainly sit at the bar. Well I enjoy all the bartenders. Liz’s sense of humor really hits home with mine. She is so quick witted and fast with service. I appreciate it. Been coming a long time and she’s got a lot to do with that.

Clean with many TVs on the walls showing sports. Waitress was prompt and courteous. Food was ready good and the portions were serious. I had a hard time finishing because of the amount. Two others in my party had to box up the leftovers. I very much enjoyed the service and food.