Tubby's Sub Shop

disappointed is an understatement. i come here every other day, if not every couple days. i frequent this location nonetheless. the regular employees know who i am, aaliyah who is usually on the grill is a phenomenal employee. i don’t even have to ask! but today, i did not see the regular faces. i almost let it turn me away but i ordered anyways, considering this is been our favorite spot since i was a kid. i ordered the classic italian, usually they ask hot or cold. today they didn’t, and i didn’t specify. miscommunication on both ends, but when i asked to have it remade she gave me attitude and said she already made it. so i said okay, can you make it again? and she said i guess, with an attitude, and began whispering among her coworkers. i got cheese curds which come with ranch, even if

GREAT CUSTOMER SERVICE! i came back the next day for a correction to an order I got the day prior and they handled it with no questions and gave me a free drink for the mix up. The inside looks so nice as well!

Stopped here for the first time today and am happy with the overall experience, The chicken and cheddar sub was delicious, the seasoned curly fries were fresh, and both were ready much quicker than I expected. Most importantly for me, the customer service was exemplary. This certainly won't be the last time I eat here

I got a large steak and cheese hardly anything on it… it just tasted like plain white bread. Very disappointing. After this happen, the manager reached out to me and apologize for my experience. I went back and got another sub and it was much better! I would go back again. Thank you!

This team makes the the best cheesesteaks!! Friendly service, especially from Nicole, she is so sweet