Tropicalia Restaurant

Food Taste great if you actually get what you ordered.. if ordering online make sure to call and ask what's available. They do whatever they want. Ordered 3 beef empanadas and got all cheese. Ordered a passion fruit juice and I got lemonade.. has happened to me twice with them. Called the second time to complain she told me they fill orders with what they have and hung up on me as I was speaking. Called again and they kept hanging up once they realized it was me.

When I first started coming here years ago, the food was top notch. NOW, its mid at best. Pricing keeps going up while quality has been deteriorating. Just paid 18 bucks for a small oxtail, with barely any oxtail. Salty as all hell, and not really flavorful besides the abundance of salt. Rice undercooked and plantain hard and dry. Walking in music is always over the top loud. Customer service always lacking. My last time wasting money with them. Food directly in the trash.

From the moment we walked in, everything felt smooth and well-organized. We were seated quickly, and the staff was courteous and attentive throughout the entire meal. The pacing between courses was just right — we never felt rushed or left waiting too long. The menu had a nice range of choices without being overwhelming, and everything we tried had a clear attention to quality. A really solid dining experience overall.

If I could rate this place negative stars I would ! The service is horrible and they over charge for the food & never put enough portions for the amount of money that you’re spending ! I would not recommend! So many other nicer restaurants around ! As I stood there waiting for 15 mins to order because she was going over something with another lady, she alllowed one of the customers to wash her hands & come behind the counter to make her food! Diabolical! Couldn’t believe my eyes fr

Tried the oxtail along with the stewed chicken. Not a combination I'll try again. My oxtails were hard and very limited meat with both choices. More bones than anything else. Didn't think it was worth the $14. The flavors were great.. employee's were very nice and many options to choose from.. I just didn't enjoy my meal. Once I ate the meat that i could I found myself still hungry.