Tim Hortons

I visited with my daughters on Sunday 12/14 around 3 pm. We had just finished sledding and they wanted hot chocolate. What we got was chocolate colored water. It was watery, not sweet and nobody drank it. $8 wasted. The lady who took the order at the drive thru sounded annoyed and not friendly. The older lady at the window was nicer. Do better Tim’s!

This visit genuinely moved me. I’m in the U.S. for work — consulting remotely for a firm — and this was my first time in the country, my first week here, and only the second confectionery I’ve ever visited in America. So I’m still absorbing the culture and how things work here. On 17 October, around lunchtime, I walked into the Tim Hortons in Upper Arlington. I told the two people working the shift that I’d be ordering a dozen doughnuts later but wanted to have my lunch first. They couldn’t have been more welcoming — “Take your time,” they said, “no problem at all.” When I asked for a bottle of water, they handed me one free of charge. It might seem small, but it felt incredibly kind and human. After my meal, I ordered a dozen doughnuts for a local healthcare facility I was visiting. I a

Food was good, but the donuts looked like someone took a large bite out of the timbit. Service at the drive thru was horrible, it felt like we were being yelled at.

I order large coffee, two cream and one sugar I order Tim bits for my daughter. The coffee looks really bad because the cream is really bad and the timbits 2 of them look like someone took aBite of it that’s extremely bad business

I went on 1/23 around 4:15pm, I’m not sure who the drive thru employee was but he was great! Highly recommend.