Tim Hortons

I come here a lot as somebody who works morning shift & can’t go without a coffee. But some or one of the girls that works the mornings here is actually so rude over the headset it’s not even funny yet they are not like that to your face. They are always lovely at the window. So whoever is taking orders in the morning needs to have a better attitude. The experience I had this morning makes me never want to come back.

I come to this time hortons weekly. Very lucky to have a 24 hour drive through in our small town of portsmouth when much larger cities are even without them. I appreciate all the workers who pull that overnight shift because I know it can not be easy. The line may be large sometimes but it always moves fast it seems

I ordered a caramel mocha ice, cap, a chocolate milk, two orders of tidbits. The manager was nasty hateful rude then the girl at the window yelled at me and was rude. I then asked to speak to the manager and the manager even admitted she said Yep that was me acting that way I said you know what I’m calling corporate I’ve been called corporate in corporate filling did nothing I will never spend money there again for the treatment and service that I got and then to top it all off I didn’t even get the caramel in my drink and that is what I ask the lady at the window if she put caramel in it and she yelled at me and said yes and come to find out there was no caramel in it. They are very unprofessional, rude, hateful, and my service sucked and the whole order besides the chocolate milk which w

I very seldom get what I order they always send substitutions without asking what I would like substituted when I order, Tonight a $7 coffee was full of coffee grounds.

The morning shift with the manager named Teona was really rude to the other staff speaking in a belittling manner!!!! I was given a cap with grounds in it by Teona!!! Also she gave me a broken salted caramel cookie!!! Very disappointed!!! I won't be back in if she is there... very unprofessional!!!!