The Loft Restaurant

Called in a pickup order, tried to call back after placing the order 3x with no answer. Get to the Loft, there was no host/hostess to greet, so stood at the enterance for about 10 minutes while the bar tender looked over occasionally but didn't greet me or address me at all, after us standing there for awhile she finally walks over and instead of greeting literally says "yeah?" Ummmm I'm sorry but that is no way to greet customers who have literally been waiting for help. Where is the customer care that used to be very present here?! The restaurant itself is beautiful, and was nicely decorated for Christmas. The food ordered was a simple kid' hotdog meal and a cheese pizza. Wish the price and pictures of the items were on the site as oh my were they OVERPRICED! $26 IN TOTAL, REALLY? That

I had a really disappointing experience at The Loft. The service was incredibly slow, and our table was ignored for long stretches of time while staff walked by without checking on us. We had to ask multiple times just to get basic things like water and utensils. When the food finally arrived, it wasn’t even warm. For the prices they charge, the level of service was unacceptable. Definitely not worth the wait or the money.

Lost our reservation despite calling two times earlier in the week to confirm and receiving a confirming text from Kevin. Needless to say our friends who we brought there (that included a handicapped person ) were less than thrilled when we received no apology or table and had to leave. Scally’s was very accommodating and happy to have us!!! After many visits to the loft we will never be back. Too bad we are great winter customers

This was the second time I had eaten at The Loft restaurant - each time, the experience was excellent. I had Haddock Francaise, green beans, and mashed potatoes. Beforehand, we were served a salad and dinner roll. The dessert was warm apple crisp with whipped cream. The food was excellent, the service was great and It was a wonderful overall experience.

Held my parents 50th anniversary party here and had so much fun! Kathy went above and beyond to make it a special night. Both of my parents told me they had even more fun than they did at their wedding! I will definitely be returning for more events and to go dancing with friends.