The Human Bean

We stopped here on my 16-year-old's birthday. We got a happy birthday song and a great drink. Thank you for your service and the beautiful song. You all are beautiful souls. Thank you ladies your patient most exponentially

I’ve had great experiences at other Human Bean coffee shops(I’d even go as far as sayings it’s my favorite coffee shop in Eugene), but the Bend location has been consistently disappointing. I’ve gone three times now, and each time the coffee has fallen short. Today I finally decided to speak up, but the manager wouldn’t even come to the phone. Instead, they told the employee I had until tomorrow to come back for replacements, even though I explained that I work and wouldn’t be able to make it. I really wanted to give them another chance, but between the poor-quality drinks (now in the trash) and the lack of customer service, it’s hard to justify going back.

Love this stand! Cant say enough good things about it. The girls are always friendly and helpful. They took the time to help my grandma figure out the new app which they didn’t need to do but did anyways. They have the sweetest manager and we always love catching up with her! She always makes sure we are well taken care of and we appreciate her so much ❤️

Great selection of tasty mochas smoothies, and yummy treats. Great hours and can't beat the service. If you haven't been here before, give it a try. And get a couple of free chocolate covered cocoa beans 😃

Not a good experience to day. They push straws. And won't honor the customer preference on payment method. The employees were requested to make my order to my specifications however they did not. It was not busy. So the employees were not over whelmed. They were tipped. But they just don't have active management and or the management is not skilled enough to know what they are doing in business.