The Honey Baked Ham Company

Our company spent over $3,000 on meat trays for an important event, and the delivery was over an hour and 30 minutes late—with no communication at all. We had to call ourselves to find out what happened, only to be told by a supervisor that they “totally forgot” because they were busy. For a business handling large catering orders, this level of carelessness is unacceptable. Customer service and reliability matter, and this experience showed neither. We will not be returning, and I would not recommend this company to anyone who needs dependable service.

I saw the most recent review where they forgot to make the $3000 order, and I just assumed that was an anomaly, so I went ahead and ordered sandwiches for my wife and I on our Valentine’s Day day trip. When I walked in, they had not even seen the order ticket yet, 40 minutes after I ordered , because they were in the back messing around because nobody was in the store. The girl didn’t seem in too much of a rush when she started making our sandwiches, I came back in after 10 minutes and she had only just put the spread on the two pieces of bread on the first sandwich. When I shared my frustration after I finally got the sandwiches, I was told “oh maybe next time you should call in and double check that we received your order.”

Make sure a female with a smile on their face is serving you because it seems that they are the only ones who can put anything together that's worth eating. Anyone else almost seems offended that you want to order a sandwich from their store that serves sandwiches and puts it together like slop compared to the better employees. It's sad

They sold my order, then with a smile, I was extorted in to purchasing another ham for thirty dollars more than the one I ordered. I payed $100 for a ham out of desperation. They also sold the turkey I ordered and said they didn't have anymore. I will never patronize this business again.

THE HONEY BAKED HAM COMPANY SUWANEE GEORGIA LOCATION THIS LOCATION IS CONVENIENTLY LOCATED IN SUWANEE. They have HONEY BAKED HAM AND TURKEY. THEY ALSO HAVE DIFFERENT KINDS OF SANDWICHES AND SOUPS DESERTS AND SALADS.THE STAFF IS VERY NICE AND ACCOMMODATING.