The BURGER Loft

A restaurant/brewery in New City, what's not to love ! This place combines a sports bar scene with great burgers and a brewery on the other side. It is a bit confusing when you walk in because the restaurant is literally split into two areas. We sat at a table against the wall and watched some hockey on the wall of T.V. above the bar. Our party consisted of 2 adults and 2 kids. It took > 10 minutes for anyone to come to us and take our order. We ordered 2 mushroom burgers, 2 kids cheeseburgers and an order of fries. The fries really steal the show because it's a huge, high stack of shoestring fries which were also very tasty (not oily, not bland, or over-salted). The burger was delicious, the bite was soft and the patty cooked to perfection. Not dry but not a wet mess either and beef was

The atmosphere and vibe are pretty chill.. Sport bar / local family eatery / drink hole with a large variety of beers. Burger is in its name but I found it a bit greasy especially the sautéed onions and shrooms on the mushroom burger. The burger itself would greatly benefit from a generous dash of salt & pepper. Overall though the vibe here rocks and the pricing is reasonable

The fries were really crunchy and they had their own sauces. The food came out quickly. There was very nice service. The kids enjoyed a classic burger and a hot dog and the adults enjoyed the rare tuna sandwiches.

The BURGER Loft is definitely one of the better burger spots in the area, and every time we stop in we walk out full and satisfied. The quality of the food is really what stands out the most. You can tell they use fresh ingredients—nothing tastes frozen or rushed. The burgers have that perfect char on the outside and stay juicy on the inside, and you can customize them exactly how you want. I tried one of their specialty burgers and it was packed with flavor from the first bite to the last. The fries were hot and crispy, and the portions are generous, which I always appreciate. The service was friendly and pretty quick considering how busy it gets, especially during peak hours. You can tell the staff moves fast and tries to keep things organized even when the line gets long. The atmosphe

My family ordered food to go recently from Burger Loft. My husband found the piece of plastic pictured in his burger. I called immediately and was told a manager would return my call right away. They did not. I called again yesterday prior to the dinner rush. Again, I was told the manager would call me back and they did not. The same person answered the phone both times… they recognized the situation and stated they passed the message along. I stressed the urgency. I truly understand things happen. I’m less upset about the plastic than about not getting a call back to resolve the issue. I would have expected this to be a priority. We will NEVER eat at or order from Burger Loft again due to this extremely disappointing experience. I am not a person who leaves reviews. I wanted to resolve th