Texas Roadhouse

Look for follow up at the bottom of this review!! In regards to a 2 rib dinner my son picked up yesterday 8-25-25 ticket #80025 the total bill was over $150, everything was great with the exception of the 2 rib dinners, mine was very dry and burnt they tried to hide it with sauce. My wife's ribs were very small and also dry, crisp. I have always enjoyed every meal this will be one of the few experiences. But it definitely makes me want to check any to go order before leaving the restaurant. Please try harder to keep customer service a priority. I will be adding 3 photos and you can guess which one is from the website vs the ones we paid over $40.00 , the salad was at least great. 🤬 Follow-up Today 9/02/25 the manager zack reached out to me and made it Right 👍, I will be returning ... So p

The only issue that I had was that our salads were brought out just before our meals. I don't believe it was our servers fault. I think it was just customer overload. The food itself was excellent. My steak was perfect.

My husband and I ordered the 6 oz. Filet mignon and both of our steaks were cooked perfectly. Our whole meal was really good. Christian was our server and he was fabulous! Very friendly, professional, and he checked on us multiple times to see how everything was and if we needed anything else. I highly recommend asking for Christian if you stop in.

I am a fan of Texas Roadhouse as my brother worked at the Brookpark location for many years. Needless to say I was very disappointed in this location for many reasons. First it wasn't very busy at all the other day. Which I thought would make for good service and food. That was not the case. When arrived you of course get the bread at your table which we did. To our surprise the rolls were cold and hard like they had been sitting for awhile. When the waitress came to the table to get drink order we asked if we could get fresh rolls as these were hard and cold. She brings us another set of rolls that were just as bad not fresh at all still hard and cold. I didn't bother to ask for anymore as she looked irritated that we were not satisfied. We then placed our order for an appetizer which wer

We dine here fairly frequently, sometimes on location, sometimes to go. Today we did brunch in restaurant and had the best waitress I think I've ever had in all of my dining experiences. Benita. Sorry if I misspelled her name. She was so incredibly hospitable, efficient and genuine. Thanks for the great dining experience today. :) We have rarely had issues dining here, but even when we have, the managers handle it professionally and promptly. Highly recommend, even if it's very busy, it's worth the wait. Be patient!