Teriyaki Madness

I didn't like Teriyaki Madness. The food was so-so, the wait was long, and it wasn't very clean. The pasta was veggie-less and tasted just like yesterday's. It's better to go to Panda Express—it's much tastier and fresher.

Worst dining experience in 50 years of my life!!! After we placed an order for 3 meals, we sat down and waited, and waited, and waited. After 40 minutes of waiting and seeing others who came after us get their food and finish eating, I asked where our meals are and was told 5 minutes. 10 minutes later, I ask again and was told that they are making noodles. We were starving and I asked for a refund so we could go somewhere else. Maria came out to refund and couldn't provide proof of the refund because "printer wasn't working", even though we just had our receipt printed on it. When I looked at the screen of the canceled order, the name was not mine. They were giving me excuses, but when I pressed for details, we found it that they canceled some other chapter order that was not mine. It took

Updated Review – Teriyaki Madness (Vernon Hills) Teriyaki Madness is a great local spot in Vernon Hills for healthier fast-casual options. I personally prefer their rice and bowls over places like Panda Express, and their containers are much better for leftovers—far nicer than the typical Styrofoam you get elsewhere. My only critique is that the staff could benefit from some additional training on their point-of-sale system. For example, they weren’t able to split payments between cash and card, and on one occasion they didn’t know how to sell a gift card that was being advertised in the store. I don’t blame the staff directly—I’m not sure if this is a system limitation or a training gap—but it’s something that, if improved, could easily make this location a 5-out-of-5. That said, when

I've been twice now, the food is great, enjoyed the steak with spicy sauce, fresh veggies. The spicy sauce is worth the extra charge. The first time I was helped promptly by a pleasant lady who also gave good suggestions. Second time was not so good, had to wait to be helped even though their guy was right there, he was rushing to finish, I had to tell him I wanted a drink with my order, and when he brought my order the napkin was stained with sauce. I'd probably still go again, just look for a different assistant or skip if it's the same guy.

Angel was AMAZING! SHE DESERVES A RAISE. FAST & SUPER FRIENDLY SERVICE. GREAT RECOMMENDATIONS.