Teriyaki Madness

This is the 2nd time that my uber order doesn’t come with veggies. My order also specify double protein. The photo speaks for itself. No veggies and definitely not 16oz of protein. There was also couple of times where for pick up - ordered spicy steak and it just came with regular teriyaki steak. The staff need to read order slips?

Absolutely 5 stars! I’ve been here many different times and the food has been amazing every single visit. Everything is always fresh, hot, and full of flavor. The customer service really stands out you’re always welcomed with a smile and treated like a valued customer. I even had the chance to meet the owner, Sylvester, who clearly takes pride in his business and making sure guests have a great experience. I recently used them for catering and they exceeded expectations. The food was hot, fresh, and perfectly prepared, and the team went over every detail with me to make sure everything was right. They truly went above and beyond. Highly recommend this place for both dining in and catering!”

I did not receive the teriyaki sauce which is the name of the restaurant. Also chicken katsu was way over fried and tasted horrible. When attempting to reach out was hung up on twice

1/23/25 Amazing people here, The chef is the best. He made some recommendations and he was not wrong on how good it taste. Very friendly and well taken care of. I highly recommend and I would go back again. 100/10 Update 1/25/25 Came back again. Food was so good I just had to come back two times in a roll. One's again the chef out did himself, Food here is amazing. The quality of Service is like a 5 Star restaurant. They make you feel like if you are the president. Truly an amazing location and people 👏

I Ordered one junior and one regular meal but received two junior meals. I didn’t notice until I compared my bowl to my child’s after I’d already started eating. I called the store and was told I had to return in person with both bowls and the receipt to get it corrected. I spent extra time, gas, and energy going back, only to find the manager wasn’t available. Employees handled it over the phone with the manager. At first, they would only refund the price difference, then eventually agreed to refund the full meal but no replacement food, and I left still hungry. I was only told the refund would process within 48 hours, with no confirmation. The mistake was theirs, but the inconvenience and outcome fell entirely on me. Way to ruin a family’s Saturday night dinner. Disappointing experienc