Tandem Bagel Company

West Springfield, MA · Bagel shop

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in West Springfield
#25
of 94 restaurants
City Percentile
67%
rating percentile
Address
Tandem Bagel Company, 95 Elm St, West Springfield, MA 01089
Phone
(413) 363-0945
Website
www.tandembagelco.com
Status
Open · Closes 2:30 PM

Tandem Bagel Company is a restaurant located in West Springfield, MA. It is one of 94 restaurants listed in West Springfield. Its 4.5-star rating is above the West Springfield city average of 4.2 stars. There are 10 photos associated with this location.

About Tandem Bagel Company

We are a family-owned cafe that started in Easthampton in a beautifully renovated train depot in 2013. Since then, we have opened stores across the valley in Northampton, Hadley, Florence, and West Springfield. With a focus on fresh and delicious... More

Hours

Saturday6 AM–2 PM

Customer Reviews

★★★★☆ 4.0 A Zine · Jan 2026

Stopped in early in the morning and the staff were polite, friendly, and welcoming. The French Onion scone was so good and the latte was just the right temperature. Bagel was a bit to buttery for me but my overall experience was nice. I will be back to try other item and definitely to grab a scone and Latte.

★★★★★ 5.0 Em Saturn · Jan 2026

This place exceeded my expectations!!! I love how cute and open the restaurant itself is. The ordering is speedy and straight to the point. Their selection of bagels is astounding, and the cream cheeses are to die for. Husband and I got asiago bagels, one with honey walnut cream cheese, and the other with chive!!! Very affordable and delicious. Will definitely be here often as a new bagel spot! Panera lost a couple of customers today!

★★☆☆☆ 2.0 Alex Wider · Feb 2026

I used to really like Tandem - the food was good, the service was good, and the coffee was good! I don't know what happened, but it's absolutely gone down hill. I visited today and ordered two breakfast sandwiches and two lattes for here. I took a seat with my number and waited. First, the gave us our food in a to go bag. Then, I asked for plates because we were eating in the restaurant and got an eye roll from the attendant. Next, our food was less than stellar. The Spicy sandwich had 1 piece of bacon and was scattered around the sandwich, and the Sweet sandwich had no maple syrup on it. Then, they brought us our coffees and the hot coffee I ordered came iced. My days of sticking up for Tandem are over. I used to come once a week and my order was perfect every time. What happened between

★★★★★ 5.0 Susannah Abbott · Mar 2026

I'm here almost weekly and every single time the staff have been welcoming and professional, ordering is efficient, food comes quickly, and everything is delicious. The cafe is clean and comfortable. A big shout out to everyone who works there who make it such a great experience.

★★★☆☆ 3.0 Olivia · Nov 2025

I typically enjoy their food. They have a food range of flavored bagels as well as smoothies, coffee and teas. Their matcha is always amazing! Sometimes their service can take a little while. I sat and waited approximately 30 minutes past the promised time for my food and it took those 30 minutes to make two drinks. Their toaster also is a little funky like it will burn the edges of the bagel but not toast anything else. I do like the food and I would definitely recommend I would just be prepared to wait a little

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Bagel shop

Top Restaurants in West Springfield

NameRatingReviews
Soft Ice Cream Truck★★★★★ 5.020 reviews
Little Springs Coffee★★★★★ 4.920 reviews
West Side Creamy Cones★★★★★ 4.920 reviews
Caffeine's Midtown★★★★★ 4.820 reviews
Ahalna foods★★★★★ 4.820 reviews
Donut Dip★★★★★ 4.720 reviews
Classic Burgers★★★★★ 4.720 reviews
Hot Table★★★★★ 4.720 reviews
bNapoli Italian★★★★★ 4.720 reviews
Shah's Halal Food - West Springfield★★★★★ 4.720 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.