bNapoli Italian

West Springfield, MA · Italian restaurant

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in West Springfield
#9
of 94 restaurants
City Percentile
82%
rating percentile
Address
bNapoli Italian, 185 Elm St, West Springfield, MA 01089
Phone
(413) 240-2106
Website
bnapoliitalian.com
Status
Closed · Opens 4:30 PM

bNapoli Italian is a restaurant located in West Springfield, MA. It is one of 94 restaurants listed in West Springfield. Its 4.7-star rating is above the West Springfield city average of 4.2 stars. It ranks #9 of 94 restaurants in West Springfield. There are 10 photos associated with this location.

About bNapoli Italian

Inspired by the casual glamour and laid-back luxe of Italy! Our menu is locally-sourced, and draws from both the verdant farming community of Western Massachusetts, and the ocean-fresh bounty of the bay. We take full advantage of the best foods... More

Hours

Saturday4 PM–10 PM

Customer Reviews

★★★★★ 5.0 Tim Mullins · Feb 2026

I took my wife to BNapoli tonight for the first time, and I can say for certain it will not be our last. Before we even came through the door, we could smell the wonderful food. We were then greeted by our waiter and proceeded to have an amazing experience. First came the Ripiene Artichoke Hearts which were excellent. We then ordered a wonderful bottle of Zinfandel. I ordered the Paccheri and my wife got the Porcini Ravioli. Both meals were delicious with flavors and food combinations we have not had. It ended with a crazy dessert for two. This was such a great meal and experience. All the servers were friendly and professional. This was a great night.

★★★★★ 5.0 Jin Kang · Dec 2025

bNapoli was a great stop for a quick bite during my business trip (Dec 2025). The carbonara was tasteful, the wine was fantastic, but the best of all was the chocolate mousse! I would say it’s one of the better desserts I’ve had in a while. Additionally, I happened to be sitting next to the Owner Jerry and he casually introduced himself to me, asked how my experience was and if it was my first time at the restaurant. Very impressionable and kind. I would recommend stopping by to support this business for good food, solid service, and even better dessert! Went a second time Feb 2026 while in town for business and the meal and service were still fantastic. The Veal Bolognese was superb. The chicken dish was a little salty though. Still great overall!

★★★★☆ 4.0 Katherine Haradon · Jan 2026

Best filet mignon I’ve ever had at a restaurant! Perfectly spiced and cooked. We will return as cocktails and apps seemed a bit rushed as it was so busy. Signature octopus beautifully presented. Definitely make a reservation. Valet parking a plus on a cold winter night.

★★★★☆ 4.0 Denise- Marie · Oct 2025

The menu offers a variety of flavorful and absolutely scrumptious dishes, while the staff provided pleasant service. Small cozy setting be sure to make a reservation.

★★★★☆ 4.0 Pascual Rodriguez · Jun 2025

Our visit to bNapoli Italian was a mix of high points and a few dishes that didn’t quite meet expectations—but overall, it was an enjoyable evening with great service and atmosphere. We kicked things off with the grilled octopus, which was fantastic—tender, flavorful, and beautifully presented. A definite highlight that set the bar high. The deconstructed Caesar salad, unfortunately, was underwhelming. It had visual appeal but lacked flavor, with not enough dressing to balance out the greens. My girlfriend ordered the Skillet Rigatoni ‘Alfredo’ with Black Truffle, Fontina, Ricotta, Sage, Balsamic Mushrooms, and Pine Nuts (with added meat). While rich and hearty, the truffle flavor overpowered everything else, making it hard to taste the other ingredients. I had the special of the night

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Italian restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.