Tainos Bakery & Deli (Casselberry)

I was recommended to visit and check out the pastry area and WOW. A great assortment. Everything is so beautifully presented and fair priced! Everything we got taste amazing as well. Our cashier was kind and informative, she knew all her pastries well which is great when dealing with an allergy and we will definitely be coming back again to try some of their meal items.

The food was good, but my experience was very unpleasant. While I was eating, I found a hair in my food. When I brought it to the front, the employee didn’t greet me or apologize—she simply stared at me until I spoke. After I explained the issue, she grabbed the plate and started speaking in Spanish without acknowledging me or explaining what was happening. A new dish was made, but she never addressed me directly or apologized. She only started communicating when she noticed my friend spoke Spanish, and then spoke only to him instead of me. I found that very disrespectful, especially since I was the one who paid for the meal and brought the issue to their attention. I will be contacting the Department of Health and Safety to make sure everything at this location is up to proper standards

I got a cheese pastry here and it had mold on it. It was kinda hard too. I ended up eating half of it before I even noticed the mold. I tried calling the store and no one answers the phone. I’m completely grossed out.

If I could give 0 stars I would. I ordered a bacon egg and cheese yesterday which took 15 minutes for 1 sandwich and this is what they give me. Not only is the egg burnt there’s nothing on this sandwich at all. I also ordered it toasted and was very soft. Seeing these reviews and responses they are not a bit of concerned yet making changes nor improvement. Also just went and waited 20mins for 1 empanada at 3pm when they close at 6pm and it wasn’t busy maybe they were just doing what they wanted back there not only did I order a pizza empanada when I arrived home and bit it was chicken I don’t even eat chicken. Again no sympathy no care in the world I will not be returning I’m very disappointed and I hope you guys can speak to your staff and kitchen person cause clearly my order isn’t the o

First time trying Taino's and it will not be my last. I'll definitely come again. You order at these kiosk machines that have plenty of photos, to make the decisions easier. I had a Tainos Special on wheat. It was filling. I love the fact that you earn rewards day one, and they even let you redeem them on the purchase. What a neat feature. Its the little things. The place was clean and service quick