Taco John's

I was really hungry and really looking forward to the Potato Scrambler since the guy taking the order said he could replace the pork with chicken and take out the cheese. Well my order came and it didn't have any egg, so we asked and they said sorry and it came back with what seems like a tsp of scrambled egg? Is this how much they're supposed to portion in this? I don't know. Quite upset though since I live an hour away and needed something substantial to eat before going back to work.

WORST customer experience I have ever dealt with. I placed my order through the app at 4 PM. Normally, they will start making your order when you get to the restaurant tell them your name, but they made the order right away, which caused my food to be very cold by the time I picked it up at 4:30. The first time that I placed my order through The mobile app it was at least an hour before I up to the restaurant. They told me to go ahead and check in, and they will prepare my order. Today, however, it was different. I got to the restaurant gave them my name, and my order was surprisingly made and done. They usually take while before the order gets finished. I already knew that was going to be cold because the receipt said that they finished it at 4:03 PM my main concern I was already hungry.

We placed a mobile order waited in line for 45 minutes, then sat at the speaker for another 18 minutes and were never greeted. Never got the food we paid for. Called the restaurant the next day, because whoever was working that night never answered the phone. Talked to the GM about our experience and she said she would make sure to refund the money! I still have not gotten the money returned, tried to call again and the phone is never answered. Absolutely horrible experience. We will not be back. Paying a lot of money for something and not getting it, then being lied to about getting a refund horrible. Wish I could give 0 stars like the 0 food we never received

Finally, an awesome fast food place in Windsor! We had Gerald as our server and he was amazing! He really went above and beyond with his service! So we ordered and right as we got our food, Gerald came over and said that he missed the rice in our griller. He let us keep the one without and got us a new one without charge! This man is awesome! Someone please give him a raise!

Young dude working the window 8/6/24 @ 7pm was great. Super kind and professional, answered all of my questions and made recommendations. Absolutely deserves a raise & acknowledgment from his staff. In a place that seems to have struggled with customer service in the past, this was a great experience.