Taco John's

For starters, service is 1 star because the burritos don’t fill themselves, someone’s back there shaking the spoon to put only one teaspoon of meat on a soft taco. Food tastes great if you forgot how much you just spent on it. $9 “super burrito”? Weighs in at 1/3 of a Pancheros burrito. What is it, laziness? “Give everyone extremely small portions so that we don’t have to cook more meat”? Not to mention, if I order a large ole, I expect to receive it. I don’t know whether to chalk it up to the game or go and chew someone out. Rarely am I disrespectful to the hand that feeds me, but I’ll gladly pay what they’re asking if it’s actually in my bag and contains the 14g of protein or 32g of protein that is advertised. The University Ave Taco John’s has let me down for the 10th time at least.

I have no clue what the “watery” substance is inside my taco, but it’s gross. The shell is even “wet”. I’ve been here twice and twice they have messed up on my food. No tomatoes generally means, no tomatoes. And serving tacos with “watery” substance in them is beyond unacceptable. And when I called, the manager acted like it wasn’t a big deal. Just come back and have it re-made. No thanks.

Food is always hot and fresh. Drive through was very quick.

I went through the drive-through and I always order the same thing - two crispy beef tacos with hot sauce . I should’ve checked my order right away, but I was halfway home and realized I got two soft tacos and they did not provide hot sauce. I drove all the way across town to get my corrected order. Given the inconvenience, I would’ve expected to be able to keep both the wrong order and jjalso my correct order. The people that corrected my order tried to convey that I actually ordered soft tacos, which is laughable because I do not like them and also insisted that I go retrieve the incorrect tacos in order to get my corrected order. There are a lot of places to eat these days. I don’t appreciate the treatment or the outcome and it will not be going back.

Great food and the employees are usually pretty nice.