Taco Bell

Somebody needs to do something about this store. We ordered and it came out fast. Staff was cool. Only reason they didnt get a 1 star. But the food wasnt even close to what it should be. They barely had any filling in the tacos. They DL taco was smashed into pieces. The crispy chicken tacos werent evn in the taco. The fillings were in the bag. They seem to not care at this location. We WILL not be returning to this one. Its not worth it anymore. Only photo i got.

This is for the delivery drivers. I was just there trying to pick up an order. Drove all the way from Marion to get there. I get there and they tell me they're making mine next. Then they proceeded to make what appeared to be a large volume of orders for drive-thru and just ignored mine. I get that your company policy tells you to focus on the drive through, however don't forget the order doesn't end with me. There is one of YOUR customers on the other end of my job that probably ordered a significant amount of time BEFORE the drive-thru. This affects the customer and it makes me want to decline ever order from this store because I know it's just going to be a huge waste of time.

Normally I don’t make reviews, and if I do they’re good. Usually Taco Bell in West Frankfort is the best one when i go late at night. Unfortunately, the last few times I have gone the food has been made so far from correct and is honestly disgusting. There have been multiple times where they have either given us the wrong food entirely, forgotten our food, or made it wrong in general. Normally one or two issues don’t bother me, but when i notice that 95% of my order is entirely wrong and is almost not edible, and i realize it’s the same person making it each time, then i get concerned. Not saying all this to get them in trouble but if you have a long day and you just want some fast food, it’s irritating when they can’t get any of it right. Also, most of these late nights when we are orderi

Dirty, sticky tables and floor, have to use a stupid kiosk to make your order. Sticky drinks they give you, burnt half empty bag of chips, etc. I'll never go here again. Drive to Marion. Horrible. Kiosk alone makes me turn around and leave and I'm very good with computers. Probably the worst Taco Bell I've ever been to.

Waited an hour in line for three items. It was only 11:00 at night. 4 hours before they close. Will not be coming back here soon. They also put regular chicken on a cantina chicken bowl, so they're just straight up scamming their customers