Taco Bell

Placed a online order with out the app, went to the location to pick up the order. The women at the drive thru were super nice. Got home and found have of my order was missing. Not wanting to go back out, call the local store to get the food missing refunded. The man that answered the phone was nice, but he couldn't give the manger on duty to come to the phone to speak with me, he was "too busy" to handle a customer issue. I was to call another number, 1-800-TACOBEL. Not very customer friendly, just to push me off on a number. Of course the number was closed. As a manager myself of a business, I know this is some BS customer service. Order # 973124 on 11/21/25. Fast Food workers want $15 an hour but I ordered 4 items and got 2, really. Del Taco for now on!

Worse taco bell in the city I moved from the Macon rd area to this area and I will make that drive across town cause this store don’t EVER get the order right. got a bunch of kids and don’t ever answer the phone. Ever and I wasn’t gonna complain cause I don’t but this is ridiculous

The worst Taco Bell I have ever been to in my life. I don’t say this lightly. I am very easy to please, I give grace and ample opportunity. I have been to this location 4-5 times because it is the closest location to my house and there is no exaggeration when I say the food has been poor in quality 4 of those times. Dog food quality, insanely minuscule quantity of meat on items, sloppy, on top of missing items I paid for. They have left me in tears from the amount of frustration.Tonight was my last straw. Not even here to bash them but it needs to be taken seriously and something needs to be done about the lack of integrity. Customer service is fine, but food quality is 0/10

Can I give negative stars? This place sucks. Everytime i come here all the workers have attitude and take forever to even speak to you. The moment they finally speak to you theyre rolling their eyes and dismissing everything you say. This place needs a whole new crew for sure. Never had a good experience at this location. That’s just the workers. Dont get me started on the food.

The lady that took my order was very polite. The food was good and order was accurate. When we got ready to.leave there was a young lady that works for the Taco Bell that was outside yelling and cursing at someone on the phone. I found this to be very unprofessional not becoming of an employee of this establishment.