Taco Bell

After discussing 3 times, with Miguel C. (Drive-thru) how we didn't want sour cream on 2 of 3 items, they put sour cream on it anyways. We were tye only people in line, so there was no rush to follow a very simple, 3 item order. Don't even ask if you're going to put it on there anyways. My bf was livid. We will never be back, as he hates sour cream with a passion. Also, even worse, it was soggy and stuck to the package so bad, it tore apart when opening . There has to be a better way. And there has to be better workers out there.

Their night shift crew is the absolute worst. They have multiple items on their menu that they say they are no longer selling or no longer have. Which is false advertising because it’s on their menu board, website, and DoorDash. They don’t provide the meals you ask for, or get your order correct but refuse to give a refund or correct it at the window. Completely unprofessional and I will be taking my experience to corporate. 2 stars only for the fact that the day crew is so kind.

i went to this taco bell 20 minutes before they closed on monday night. i arrived at the intercom and began telling my order, the girl was very impatient and sounded very irritated like she didn’t want to help. i told her to give me a minute twice! cause i didn’t know what else i wanted, the first time she waited, the second time she cut me off and said to pull forward. the service was very poor. they could do better.

Asked for extra beef on the Crunchwrap and somehow they actually gave me less beef than regular.

This location consistently underperforms. Despite my efforts to give them the benefit of doubt, I have yet to see any improvement. On September 1, I visited this location via drive-through and ordered an item from my rewards, which should have only cost $6. Unfortunately, the individual who took my order lacked knowledge of the app and struggled with English. I find it perplexing that Taco Bell promotes app usage when their staff appears ill-equipped to assist customers with it.