Taco Bell

I just want to say that the food I got was great! It was hot and fresh and the portions were fantastic! The only bone I have to pick here, is what seems to be a complete and utter lack of respect for the time and energy of the workers. It was 1pm on a Thursday and I saw maybe 3(?) workers in the kitchen during the lunch rush. There was a full line in the drive thru, and the lobby was also at half capacity. As a former fast food worker, I know that this job is highly demanding. Workers’ time and energy is not respected because they are often understaffed and underpaid. I am not here to complain about the service, I am here to complain about the management. I hope that these workers are never blamed for the logistical error that management has made. It is not only distasteful to understaff y

2/3/2026 order # 66, I added 3 additional items to my original order and only 1 was added. Seems like a scam and making money. There was no chipotle sauce and guacamole in my burrito. The young dark guy working in morning shift he already knew that they already messed up my order 2 times the third time it was good… after taking 2-3 weeks of break I went again to same place and they make same mistake. Always missing add-on. Idk what to say. And not driving back to confront them again, I feel shame that how come someone can’t do their job honestly. 3 mistake for same order out of 4 times. Come on …

Taco Bell has really started to go downhill. Prices steady going up, while portion sizes get considerably smaller. Chalupa's are a joke to order now for the price they charge for them. They're like mini appetizers. I don't know what it is these days, but restaurants in general have just thrown "Customer Service" out the windows & replaced it with employees who can't even take a simple order & get it right, because they don't pay attention to the customer or are simply uneducated & can't work the register or read, but customers are expected to pay for this kind of service & not see anything wrong with it or complain. How can a restaurant run out of 1 of the most important items used in most of its menu?? Make it make sense!

The absolute incompetence of maintaining equipment at this taco is absolutely appalling of all 5 times I've gone to this specific Taco Bell, the crew has been unable up prep hardly any food due to "equipment not working". The actual workers themselves seem genuine and nice. But to be set up for failure with faulty equipment, the franchise owner just needs to give this restaurant to someone who actually cares about it.

I very rarely eat fast food and when I do its usually subway or the like , Arby's and or McDonald's. But had taco bell here on ST. Charles Rock Road. It was pretty good and very hot . Service was fantastic she made us laugh. I word recommend this place if your craven #7 box. It's my choice. Have a great day.