Subway

Zion Crossroads, VA · Sandwich shop

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Zion Crossroads
#11
of 14 restaurants
City Percentile
23%
rating percentile

Subway is a restaurant located in Zion Crossroads, VA. It is one of 14 restaurants listed in Zion Crossroads. Its 3.6-star rating is slightly below the Zion Crossroads city average of 3.9 stars. It ranks #11 of 14 restaurants in Zion Crossroads. There are 10 photos associated with this location.

About Subway

Your local Zion Crossroads Subway® Restaurant at 53 Market Street Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through... More

Hours

Friday8 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Cindy · Nov 2025

Stopped here recently for a footlong for takeout. I got out to the car and discovered I didn’t have all the condiments packets I asked for. I went in and told the woman-who appeared to be the co-owner. I kindly asked for mayonnaise packets, saying it looks like they weren’t put in there, only oil and vinegar. She told me she put two of each in-mayo, oil, and vinegar. Practically barked at me to go back out and check. I did and discovered I had them, just missed them. I then discovered the sandwich wasn’t even wrapped completely as the one end was sticking out of the paper. The sub was really skimpy on ingredients with a rather stale roll. These people don’t seem to care about pleasing their customers. That’s ok, I’ll go elsewhere from now on

★☆☆☆☆ 1.0 hussain ali · Oct 2025

I accidentally placed an order on my app to this restaurant and called straight away to request cancellation. The person told me she hasn’t started on my order but she’ll ask manager before canceling it and I should expect a call back in a few minutes. However they never called me back and also charged me for my order. This just shows their integrity and dishonesty.

★★☆☆☆ 2.0 Stella Bright · Jul 2025

It's clean and the food was decent for Subway, but watch your receipts. Accidents happen, but I have a hard time believing this was an accident based on the way it was handled. I noticed the lady behind the counter charged me for 2 meals instead of one after I sat down. When I went back up she first said it was right and I was....at 45 years old....reading the receipt wrong (the receipt is itemized, I have worked for Subway, and I'm in IT, receipts aren't rocket science). Then she said "Oh, just get a bag of chips" when I said I didn't want chips she kept insisting I get them and still tried to make it like I was somehow in the wrong (I was nothing but nice to this lady up until she started arguing about me getting chips). Finally after this huge todo, she refunded the first purchase and r

★☆☆☆☆ 1.0 Mahmoud Elbadry · May 2025

⭐ 1-Star Review Worst Customer Service Experience at Subway Zioncross I’ve never had such consistently bad customer service at any Subway location until I started visiting the Zioncross branch. Every time I politely ask for extra black olives, the two managers refuse with a rude and dismissive attitude. It feels personal and frankly, I’m starting to wonder if it’s related to my name or background, especially considering that the other manager there are always the same and this happens every time I visit. To make things worse, food safety is clearly not a priority here. Almost every time I’ve eaten from this location, I end up with stomach pain something that never happens at other Subways. There’s one employee, Kali, who is always kind and professional, but unfortunately the manager is

★☆☆☆☆ 1.0 Nathan Glover · Feb 2026

I couldn't make my sandwich the way I wanted to. Bad customer service will not return

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.