Subway

Watkins Glen, NY · Sandwich shop

Rating
2.9/5
★★★☆☆ 2.9
Reviews
20
Rank in Watkins Glen
#46
of 54 restaurants
City Percentile
9%
rating percentile

Subway is a restaurant located in Watkins Glen, NY. It is one of 54 restaurants listed in Watkins Glen. Its 2.9-star rating is slightly below the Watkins Glen city average of 4.4 stars. There are 10 photos associated with this location.

About Subway

Your local Watkins Glen Subway® Restaurant at 800 N Franklin St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More

Hours

Saturday9 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Mel S · Jun 2024

Worst place ever!! Do not eat here. Placed a catering order weeks in advance of our event. They delivered all the wrong sandwiches. Must have only had ham and lettuce in there shop. We received all ham sandwiches and veggies sandwiches that consist of just lettuce. Bread was hard and cookies were stale. Complete failure. When I tried calling to complain they put me on hold then hung up on me. DO NOT EAT HERE!!

★★★★★ 5.0 Shanmugavel SRD · May 2025

Service was good, and sandwiches were good too but not enough tables. Only around 2 tables were available. Couple of parking spots were available.

★★☆☆☆ 2.0 Aarav Shah · Jul 2024

I recently visited this Subway location and had a mediocre experience. The place was clearly understaffed, as it took 30 minutes to get my order. To make matters worse, the staff members weren't wearing hair or beard nets, which raises serious concerns about cleanliness and sanitation. The owner needs to take immediate action to hire more workers and ensure the establishment is kept clean. The current workers are visibly overworked, and it affects the overall service quality. Proper staffing and maintaining hygiene standards are crucial for a pleasant dining experience.

★☆☆☆☆ 1.0 Martha Hornby · Aug 2024

Ordered online bc I'm in pain today. Went to pick it up, arrived 2 min before it said my food would be ready. No to go order on shelf when I arrive, 1 staff mopping and 1 waiting on 2 customers. I wait to be noticed or spoken to, finally when the 2 customers are paying, the man mopping goes behind the counter and to the back. A third staff member comes out. It's now about 12 min since I arrived. I let her know I ordered online. She asks my name and says I have to wait for her to look it up on the register. She prints out a ticket and tells the other staff, who had been mopping, to make my food. They imply to eachother that someone else took my food. When he is done, as he hands it to me, he tells me I should have ordered a different way to save money. Like, no we're sorry. Nothing. Legit a

★☆☆☆☆ 1.0 Pankaj Kandhari · Jul 2024

Terrible customer service. Not sure why Laura was mad at everyone. Also out of lettuce, green peppers, other items.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.