Subway

This is a good subway location! We have never had an issue here. We always order through the app and pick it up, occasionally we sit and eat. The girls that work there are nice and upbeat.

Don't remember the 2 girls that were working on 9/25/2025 around 10:30am, at the Subway on Hill St. in Thomson, they are Fantastic!!!! Made our order quickly, smiling and Very helpful!!!! Nicest Subway i have ever been to!! Will DEFINITELY go back there from now on!

Not sure who owns this Subway and I have nothing to do with it. Just passing thru with the fam. Very nice Lady named Jose working. Absolutely on her game. Quick thinker. Fast sub maker, smiling the whole time and very friendly. Make her the GM. Give her a raise Very deserving. Thanks Jose MG

Placed a pickup order at 12:36, entered the restaurant at 12:50 and patiently waited for my order to say it was ready at 12:55. Got in the “pickup express” and they started making my order at 1:10. Waited 45 minutes for a mediocre sub, could have been through the line 4 times over. I tipped a dollar on my mobile order when I placed it, and instead of asking for a refund or my tip back I kindly asked for a free drink. Staff was disrespectful, laughed in my face and said “for what” I said “for my wait the order said it was ready 20 minutes ago and I placed it almost 45 minutes ago.” He said “it always says it’s ready but I guess you can get you a lil drink.” Owner needs to have some basic customer service training with staff. I won’t be back to this location.

Did t get what I ordered. I complained and all owner said was I informed my crew. No offer to correct issue, refund difference in price. Nothing. Won’t go back to this franchise.