Subway

Russell at the Subway in Sunset Beach provided my wife and I excellent customer service. He was friendly, attentive, and took genuine care in preparing the order correctly and efficiently. His positive attitude made the experience enjoyable and welcoming. It’s clear he takes pride in his work and in serving customers well. A great example of how simple professionalism and kindness can make a real difference.

So recently I ordered on line . The order stated lite sauce. My sub was swimming in sauce to the point it was all over the wrapper. I couldn't eat it. So next time I go into the store to order. Everything is great. Until the guy folds my sandwich over and the spine breaks and stuff is falling out. I ask him to remake the sandwich. He did not and proceeded to continue. I paid for it. I should have walked out. Got home tried to eat it. It was a mess. I will not be going there again.

We ordered two meatball and pepperoni footlongs. They screwed up the bread type, i had extra protein, they added extra pepperoni not meatballs. Little or no marinara sauce and they put the banana peppers on the wrong sub and the spinach was put on the wrong sub. One and done. We wont be back

This Subway location has improved immensely with employees Jennifer and Russell at the helm. Owner Charles Durham is to be commended for hiring the right personnel to take this Subway from mediocre to Five Star! We visit regularly and these employees are kind and courteous always. Yesterday we visited and Jennifer did an outstanding job as the only employee working the Sunday dayshift. She managed online orders and in person orders efficiently and was pleasant throughout. She is to be commended for her work. We will continue to visit this location of Subway because of good food and service and ability to use our rewards and coupons.

Just stoped at this Subway location and I was impressed by my simple 6" meatball sub on flatbread. It was perfect. Perfect ration of veggies to cheese n meatballs. Thank you for the friendly service. Amazing method to remembering topping on sandwiches by the way.