Subway
Philippi, WV · Sandwich shop
- Address
- Subway, 271 S Main St, Philippi, WV 26416
- Phone
- (304) 457-2099
- Website
- restaurants.subway.com/united-states/wv/phillipi/271-s-main-street?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=10263&utm_campaign=evergreen-2020&y_source=1_MTQ5MDgyOTktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Status
- Closed · Opens 8:30 AM
Subway is a restaurant located in Philippi, WV. It is one of 17 restaurants listed in Philippi. Its 3.8-star rating is slightly below the Philippi city average of 4.3 stars. It ranks #9 of 17 restaurants in Philippi. There are 10 photos associated with this location.
About Subway
Your local Phillipi Subway® Restaurant at 271 S Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More
Hours
| Saturday | 8 AM–10 PM |
Customer Reviews
I wanted a simple sandwich but as you can see,dowsed in mustard 3/10 I usually eat here often too, slow staff they were on there cellphones/being distracted.
I would love to have food, but they always turn off their app so that they can’t get orders
This the third time in a row our online order has been messed up. We usually have an order for two to five people. This las time there was one salad and two subs. One of the subs was missing one of the items requested. The other sub had several items on it that weren’t requested. The last time we had three of five of the subs wrong. Employees always look like they’re in a bad mood when we pickup our orders. It’s very disappointing, especially when they’re usually not that busy when we pick up. The food is great, when it’s what we order. Another note, when you order online the app tells you about promos running, like BOGO. However, when you go to place an order with this particular store, it won’t except the promos.
Very poor customer service! Hopefully they aren't out of multiple types of bread or meats, which from my experience is a common occurrence. Not at all satisfied with the way they handled a simple mistake... First thing employee argued that there was no mistake, they we're correct. Then offered to make my food correctly - and charge me again. Even after speaking with the assistant manager I was told that my food could not be redone to make it correctly not could it be refunded....sorry.
I had an online order. I ordered 2 salads, 2 subs and 4 cookies. I received no cookies, no salad dressing, one sub was such a mess it went everywhere when opened. Both salads had so much meat that we didn’t have but a very small amount of lettuce. They also didn’t honor the online deals.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.