Subway

I just left subway in pembroke inside of Walmart & when I tell u the service from Mr.Brandon was amazing. He is very respectful clean with everything he do, there was a line behind me and he never got upset or ill with anyone... He deserves to be the manager at that restaurant. When I go back I want him to tell me he got that job title as manager

UNDERSTAFFED! Today April 1st I placed a mobile order at approx 12:10 and it said it was supposed to be ready by 12:25 I came into the store obviously expecting to wait because I had just placed it but it was really busy inside. Waited my turn, told the man I had a mobile order, he was honest with me and told me it would be a little bit. Completely understandable, I’ve been there I’ve worked fast food and it does get busy. I waited for an ENTIRE HOUR. People just kept coming in and he kept taking care of them and at this point it’s been 40 minutes and I’m getting irritated. He hadn’t touched my order at all, just taking care of the customers that were in line. If I was in line I would have been served before the people behind me, but I guess having a mobile order means you have to wait fo

Sub was hot wanted it cold, took 45 minutes to make a BMT with banana peppers and pickles , still have no clue where the pickles are. Everyone was out of uniform, there was zero functionality. They seemed stressed out by there being 2 orders due. There isn’t even a possibility of a rush because of how ineffecient they are at making subs. 😭😭

I just ordered an online order for a footlong. I bit into the second half of my sandwich and bit into a piece of plastic. This is not okay. They offered to remake it but obviously I wouldn’t want to eat anything else. No refund was offered. I got a “sorry for your inconvenience “.

We went in at a pretty empty time of the day. Ordered our food and everything went great until time for payment. We go to pay and it declines, 2 times. Not from our end tho the manager said it was “all red” on their end. So they have us go get cash to come back and pay. Ok fine whatever. But when asked if it’s possible to purchase the happy Gilmore cup the manager gave me a sneer and said purchase a meal and it’s a $1 more. After all the trouble we went through you’d think the least they could do would be to offer the cup lol…free of charge but here I was offering to still pay for it.