Subway

North Tonawanda, NY · Sandwich shop

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in North Tonawanda
#57
of 80 restaurants
City Percentile
22%
rating percentile

Subway is a restaurant located in North Tonawanda, NY. It is one of 80 restaurants listed in North Tonawanda. Its 3.8-star rating is slightly below the North Tonawanda city average of 4.1 stars. There are 10 photos associated with this location.

About Subway

Your local North Tonawanda Subway® Restaurant at 966 Payne Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More

Hours

Friday10 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 Brieana J · Sep 2025

Older lady with a neck tattoo of a feather was extremely slow.. actually painfully slow for a 6inch sub with three toppings. She made one sand which for a to go order (who wasn’t even there yet to pick up) with another worker as I’m standing there waiting for her to make my sand which. Also my sand which is literally 90% bread? Why is there so little protein/toppings? Definitely won’t be back

★☆☆☆☆ 1.0 Adrienne Klein · Jul 2025

Doors locked. 10 am Sunday open for service on door & website. I left at 10:20 am ; subway associate in store, but would not unlock door or answer phone calls. Oh well , your store lost out on a $60 order, not that your employee cares.

★☆☆☆☆ 1.0 stephanie morehouse · Apr 2025

I had the promo of 6.99 for the new subs the cashier had no idea on what it was about didn’t know the subs that where included in it and when asked about it I was told I don’t deal with the app or online , I was charged full price when it should of been half. I will not be going back. Employees completely rude

★★☆☆☆ 2.0 Monica Mazurkiewicz · Nov 2025

This location is never open at 10, which is when they are supposed to be open according to their hours of operation sign.

★☆☆☆☆ 1.0 Abigail Elliot · Nov 2023

The manager there was mouthing me off on the phone and was very rude. I wanted to know if I could use a coupon for three foot long subs for 17.99 I asked if I could order in store they said online only very nice about it when I asked, then the nice heavyset lady working (which was probably manager) was very rude and my friend over heard her say I’m a cheapskate for not wanting to pay full price, I’m sorry that I want to pay $20 for three subs instead of $45, maybe you should let corporate know they should not send coupons to peoples houses, if that is going to be a problem.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.