Subway

Subway gets a 5 for their quality of food, but a 1 for the customer service. The quality of food doesn’t count for much when you can’t get it! I ordered online 45 minutes before their posted closing time tonight and arrived to this hand written sign and an employee hiding out back doing dishes. It has happened too many times where I have arrived at subway 30-45 minutes before their 7PM closing time and they have been closed early with no notice or update on the internet. 7pm is a early closing time for a restaurant as is, and when they close earlier than that they are missing a prime hour of customer traffic. This happens multiple times throughout the week.

For the love of GOD CHANGE YOUR GLOVES AFTER TOUCHING NON FOOD ITEMS and after making a sub. My skin crawls watching the women make subs here, they seem to not know food safety. The male who works here is the only one I ever would order from. Do better people. I shouldn’t be tasting onions when my sub doesn’t have it. So gross

8:26pm 5/22/2025. the employee on shift spent 20 minutes talking to a girl while our online order was waiting to be made (I was late to work because of this). this gentleman then took 10 more minutes to make our sandwiches, after screwing one up and having to remake it. we had to get our own bags of chips and were not given our items in bags with napkins even though it was a to go order. this was an incredible inconvenience. the employee did not have a name tag but hopefully with the date and time given and there only being one employee working this can be dealt with. will not be returning to this location. EDIT: 8:44PM. sandwich was still incorrect and uncut, had employee make it incorrectly yet again. this is pathetic, will be following up with management on 5/23/25.

My fiancé gave birth to our daughter a couple days ago and we just got home from the hospital. All she wanted was a sandwich, not only did they completely mess it up but they refused to make it again and then refused a refund. I do not recommend this subway, cut your losses and go to a different one that actually follows the subway business policies where the staff are not rude. This has contributed a lot of stress for us in a time when we really didn’t need it. I live 10 mins away but will now gladly drive 40 to go to a different subway.

I ordered a foot long sub online, the outlaw steak, pick up was for 4:35pm , the employee wasn't in the shop when I arrived, I waited 10 minutes for the employee, and when I received my sub, it was ICE COLD, I REQUESTED A FRESH SANDWICH, TO WHICH I WAS DENIED. THE EMPLOYEE HAD AN I DON'T CARE ATTITUDE. I WILL NEVER EAT AT SUBWAYS AGAIN