Subway

Stopped there on my way back to Grand Rapids after visiting my grandma. We did get there pretty late (9:30pm on Friday 2/27), but all food was put away and nobody was visible behind the counter. After going inside, we were refused service the man stating “I haven’t had a customer for an hour and a half.” While I sat in the parking lot deciding what restaurant I would go instead, two more parties stopped by and also were refused service. I wish I got a chance to rate the food, but the restaurant itself looked inviting.

A nice greeting From behind the counter and explanations of some of the sandwiches were great. I chose the five meat Italian and it came out excellent. Service was fast would stop here again anytime!!!

Ordered food Saturday it’s now Tuesday. Toaster was broke, they can’t refund money, they got the toaster fixed and my wife called at 4:20 to have it ready by 6 and I got there at 6:05 to cold subs and none of the free shit promised. I let the free food slide as that’s not what I wanted, but cold food and the toaster just got fixed? If I wanted cold food I would’ve accepted it Saturday. This is the third time I’ve been here and every single time there is a long way or employees suck. Never had an issue with any other subway and I’ve been all around the country. I’ll never eat or spend a dime at a subway again. Plenty of other places to eat in newaygo. I HIGHLY recommend going somewhere else. There’s a reason this place only has 3.6 stars.

I absolutely love that you can go through the drive-through window to get your order! This subway has an amazing team! Keep up the good work!

Food is good, place is clean. Only complaint is this place do not have “No shirt/no shoes/no service”. A young man came in with no shirt and they served him. Tsk. Also, they did not keep up with the fountain drinks. 3 of them are out of order.