Subway

Middletown, MD · Sandwich shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Middletown
#23
of 24 restaurants
City Percentile
4%
rating percentile

Subway is a restaurant located in Middletown, MD. It is one of 24 restaurants listed in Middletown. Its 3.7-star rating is slightly below the Middletown city average of 4.5 stars. There are 10 photos associated with this location.

About Subway

Your local Middletown Subway® Restaurant at 5 E Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient... More

Hours

Saturday9 AM–8 PM

Customer Reviews

★★★☆☆ 3.0 Mike K · Oct 2025

Bread is always stale at this location. Gave them 4 tries, different breads, different days, and all were dried out with the consistency of paper. All orders have been online, so maybe that is the problem if they are using fresher bread for in-person orders, but I never smell bread baking at this location like at some others. Either way, I am local and really wish I could support this business, but a standard is a standard.

★★☆☆☆ 2.0 Sarah Morales · Sep 2025

Bad customer service, The older Hispanic woman is always in a bad mood and rude. I work close so i could be coming pretty often but dealing with her is so draining. yall will lose my business and many other people’s if her attitude doesn’t improve. Nobody wants food made with rush and bad attitude.

★☆☆☆☆ 1.0 Kiera G · Aug 2025

DO NOT GO TO THIS SUBWAY. only go here if you are prepared to have the rudest service possible. I was early for my online pick up, and got yelled at for it. Then once my order was ready, they did not tell me it was ready and as I was sitting waiting I got yelled at AGAIN for not picking it up yet when they did not even tell me. They were upset at me for waiting on my phone as well. Specifically Rebecca's service was extremely rude and incredibly unprofessional.

★☆☆☆☆ 1.0 Erick Alas xD · Nov 2025

An old lady name Rebeca was really rude never had a bad experience at subway never coming back no wonder why was so empty I wanted to eat in my car and she kicked us out

★☆☆☆☆ 1.0 Vicky Guillot · May 2025

TERRIBLE, TERRIBLE, TERRIBLE customer service. Especially from the Spanish lady. She is very sarcastic. I wasn’t even done placing my order and she was already calling to pay. She never smiles, always in a bad mood and is always in a hurry like there was a long line when I was the only one placing an order. The other ladies are always friendly, smile, and are very kind.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.