Subway

I had a very good experience at Subway! The food was fresh, tasty, and made exactly how I wanted. All the ingredients looked clean and well-prepared, and the sandwiches were neatly made. The vegetables were fresh, the bread smelled freshly baked. The cleanliness of the store really stood out — the tables, counters, and floor were spotless. The staff kept everything organized and made sure the food area stayed tidy. I also noticed that they wore gloves and followed proper hygiene while preparing the food, which made me feel confident about the quality and safety of my meal. The store atmosphere was pleasant, and the employees were polite, quick, and professional. Overall, I’m very satisfied with my visit — great food, excellent cleanliness, and friendly service!

Great food and even better service. Everything was fresh, fast, and exactly what I wanted. The staff was friendly and kept the place spotless. Easily one of the best Subway experiences I’ve had.

Ordered a BMT. The second bite tasted like feces. Systematically tried each individual topping to narrow down the culprit. It was the jalapeños. Vomited an hour later, food poisoning the next day with stomach trouble the whole night. Called and warned the company after figuring out the cause; they said they were too busy and would call back. That never happened. When confronted in person, they tried to gaslight us and say it was the olives. They got rid of the olives. They would not refund. Gave us another sandwich. Where is the logic in that? Avoid this place.

Owner was rude and bullying. I understand policies like no coupons or rewards, but threatening to decline future orders if customers raise concerns is unprofessional. This behavior discourages repeat business and reflects poorly on the brand. I contacted corporate and I'll never return to this location.

Compared to other Subway locations, this one in Locust Grove is extremely disappointing. They never honor coupons or national specials, and sandwiches consistently feel smaller with less meat and fewer vegetables than advertised. Online orders are even worse, they use smaller portions than they do for in-store orders. The service is unprofessional — the owner can be quite rude, and the overall experience feels rushed and careless. I’ve also noticed questionable food handling practices, like keeping ingredients past their prime and storing dirty equipment on the sidewalk in front of the store. This location falls far below the standard I’ve come to expect from a national chain like Subway.