Subway

Subway #1966 in Geneseo. Stopped stocking decaf pods for coffee. This Subway is in a Walmart! Men wait for wives here and order lunch and coffee. Was told they no longer stock decaf. I questioned why and the manager said it was a franchise option. Really not a people person. Walked into Walmart bought a decaf pods for coffee. Was going to give them to her and was told we can not take them. Something about cross contamination! Still in the package watched me get them. Confused! Nasty presentation for someone offering to solve an issue for free!

Went to go order and the lady had a headphone in and was rude, rolling her eyes and making a face at my wife when she was trying to figure out what the kids were gonna eat. Immediately left after that, didn't even get the bread on the counter. Forgot why we don't come to this one as they are contently rude.

I ordered online twice. First time I ordered I wanted cookies and they had none, the staff present gave me dirty looks and acted like they didn't wanna be there whatsoever the whole time, did recieve refund for the cookies so I wasn't too upset. The second time I ordered an Auntie Anne's Pretzel which they said they haven't had in months, however it's still featured on their menu online. (Literally just disable it from online orders, it's not hard, other subways have things disabled as well so It's obviously an option.) I requested a refund and the employee said I'd have to do it online, (Also makes no sense cuz the time prior the employee said they could refund in store, I just had to get it in cash) which I've tried twice and just got the same response: "Dear Avion Murch I want to take a

Absolutely disgusted. Made a large pickup order for several sandwiches. Couldn't make it in to pick these up so I rescheduled online for another day as well as called the store to confirm. Was told everything was fine. Called today 3/18 around 1:30pm and I was told being that I didn't pick the sandwiches up they were thrown away which was a lie. I have an aunt that works at this Walmart and was working yesterday and SAW an employee taking the sandwiches home. WOW! How desperate and pathetic are you that you'd take someone else's sandwiches that they paid for? I'll call tomorrow and speak with management and if the issue is resolved I'll change my review but I doubt it will be resolved as the employee I spoke with today at subway was EXTREMELY rude and I doubt they'd be that way if manage

Service was very rude,very rude to pretty much everyone she waited on..Go later in day if you want decent service...Make sure Terri isnt working when you go there...Very sad ,we are the ones making her money and poor service isn't making that especially if customers walk out!!