Subway
Decatur, IN · Sandwich shop
- Address
- Subway, 239 N 13th St, Decatur, IN 46733
- Phone
- (260) 724-7827
- Website
- restaurants.subway.com/united-states/in/decatur/239-n-13th-st?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=2781&utm_campaign=evergreen-2020&y_source=1_MTQ4OTQ1NjgtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Status
- Closed · Opens 9 AM Sat
Subway is a restaurant located in Decatur, IN. It is one of 38 restaurants listed in Decatur. Its 3.4-star rating is slightly below the Decatur city average of 4.2 stars. It ranks #20 of 38 restaurants in Decatur. There are 10 photos associated with this location.
About Subway
Your local Decatur Subway® Restaurant at 239 N 13th St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery,... More
Hours
| Friday | 9 AM–10 PM |
Customer Reviews
Gave this place a try again after having very poor service. Waited 20 minutes, with no line, to be told they didn't have the item I was ordering until truck tomorrow. Looking at the table the meat was sliced so thin you could read the paper through it. The pepperoni was sliced so thin it was shredded like cheese. Don't know why anyone would pay $12 for a sub with basically no meat on it. Not worth the time or money.
Online pick up was 6pm on 1/31/2026. I right on time. I always expect to wait a few minutes because that’s normal for this location. My subs sat for 10 minutes without being touched. The 3 people working had no idea what was going on and stood around doing nothing while one guy panicked. After 25 minutes they told me they were out of ingredients. I had another place to be that i could not be late for. So I ended up having to leave my order. This location needs to train better.
Food could easily be 3 maybe even 4 stars however the excessive amount of flies that have free range at every sandwich and ingredients that aren't covered is concerning. The employees were polite but understaffed as they were struggling to keep up with the walk through orders, online and drive thru.
Past few times I've been there they have been overwhelmed with mobile orders. I have to stand and wait 20 minutes no exaggeration! No apologies! Get more employees or better trained to take on being bombarded with mobile orders or a better system! Will drive out of town to not deal with this from now on.
Sub was hard hard to eat this isn't the first time tired of ALWAYS GETTING ROCK HARD SUBS WHEN I PAY MONEY for a sub I can eat.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.