Subway

I always order from this store, because it is closest to me. I have picked up in store, and ordered for delivery as well. Everyone here always takes such great care of me. I am always met with smiles, and greetings! My food is always delicious and prepared with love. Thank you, university subway crew! :)

The employees were the most kind and amazing people. They helped with my order that was sent to the subway in Evansdale by mistake. The employees in evansdale were horrible and they hung up on me. I’m so impressed with the subway in cedar falls on university. They went above and beyond

they never get my order right when i order online i order with more mayo and when i get my sub there is more mayo on the paper they wrap it in then there is on the sub and every time i get it toasted it arrives with the cheese not even melted

The girl who greeted us was rude and had no patience. And messed up our food. When I asked for extra sauce because she put NON almost on my meatball sub, she rolled her eyes. Then, she asked me what kind of cheese. I said, provolone. She asked again and then never put it on. Then the person with me ordered a footlong sub, and that was all messed up. And she wasn't willing to fix it. She doesn't like her job, apparently. Maybe she should get a different one. Or some training on customer service.

Would give the regular staff 5 stars, as they were helpful and nice. However the young brunette "boss" got super triggered by my order. Got the chicken dipper for my 9 yr old daughter, and she argued about withholding the cheese. Could tell she was visibly frustrated, almost pissed off. Their employees recommended me getting this previously, and never had a problem ordering since. She clearly lacked customer service skills. She wanted to argue that they don't allow customizations, when it would have saved them money lol. I didn't ask for a discount due to no cheese. She needs to take a chill pil! I'll still go back because my kids like it, but she wasn't impressive.