Subway

I stopped in Subway today to try this location again. Haven't been there in about a year. I was ordering a sandwich and after making the first one, the employee started the second sandwich, I noticed the lettuce looked a little brown and wilted, I told her forget the second sandwich because I didn't like the way the lettuce looked. I kept the first one. Then I noticed that there was another bucket of lettuce almost right next to the one she was using that looked better. I asked her about using that one. So what does she say, "well, they came from the same batch". That shows you that our level of training, because any good manager would say, "give the customer what they want", especially if there is no cost associated. So now they have lost revenue, and a customer. You need revenue to

Stay far away from this place. I placed an online order for a 4:10 p.m. pickup, and by 4:50 p.m., the food still hadn’t been prepared. When I requested a refund, the employee flatly refused. I called to speak with a manager, only to have the same woman shout at me, use profanity, and hang up. After multiple attempts to reach someone, she finally answered again and told me she was “too busy” to make the order—yet still refused to issue a refund. The level of unprofessionalism and disregard for customers is astounding. Any establishment that allows employees to verbally abuse customers, fail to fulfill paid orders, and refuse refunds should not be in business. This restaurant is a model of incompetence and chaos—avoid it at all costs.

Multiple times I've walked in and Multiple employees act like it's a problem I'm there to order a sandwich. The younger employees have major aditude problems and should be retrained ASAP. Made my sandwich and folded it wrong then lied about it and refused to remake it because she was having a personal crisis over the sandwich.

My footlong veggie sub with avocado and garlic aioli was delicious! However, my bag of Baked Lays, which I bought and paid for, was not included with my Door Dash order, even though it appeared on the receipt. Someone's enjoying my bag of chips. At least I got to enjoy the sandwich.

I order a Sub, she pressured me to ask for Lettuce (I did NOT want any Lettuce); I asked for onions so she put 2 strands of Onions, I asked for more so she gave 1 more Strand of Onion, then she said NO more Onions 🧅 then she cut it into 4 pieces. I like Onions NO Lettuce, NO Lettuce; I am a Customer & want my choice on my Sub; other Subways there is NO Problem