Starbucks

I LOVE Starbucks BUT I hate that the ice drinks have more ice than drinks in them. I swear after 3 sips the drink is completely gone. ICE BE FILLED UP TO THE RIM OF THE CUP THOUGH!!! SMH IF I wanted a cup of ice I would order that. When I pay for a drink I expect to enjoy the drink, Especially a Venti! It's like I pay for a Venti but barely get a tall drink. Smh

This particular Starbucks is always the ABSOLUTE SLOWEST!! Pre-ordering in the app can help to a small degree on the wait time, but generally you can expect to wait at least 10 minutes no matter what. The worst I waited was 27 minutes in the drive thru for a mobile order. I had placed the order as I was leaving the Planet Fitness nearby, and when I pulled up to the speaker I was told they'd be with me in a just a moment, I said I had a mobile order, they still said just a moment. Almost 10 minutes later they finally came back on the speaker and asked what the name was on my mobile order, I told them, I was told it was still being prepared (mind you I've been in the line for just over 10 minutes already, but it had been nearly 15 since placing the mobile order)... But they asked me to go ah

Horrible service at the Pell City location. My daughter and I went by this evening through the drive thru. They weren't busy at all. Service was quick but the girl taking our order got both of our drinks wrong. I asked for the seasonal caramel brulee creme - tall. She didn't know what that was and asked if I wanted coffee in it. Per the website, it should come with 2% milk - steamed hot, 3 pumps of the caramel brulee sauce, whipped cream and caramel brulee topping. She rang it up as a caramel brulee frappucino. So I got a frozen drink when I should have gotten a hot one. Are the workers not trained on how to ring up and make seasonal drinks? And on top of all of it, it didn't even have any caramel brulee syrup in it! So I was given a vanilla frappucino which is NOT what I ordered and paid

I love Starbucks coffee. However, the last couple of times going through the drive through there is no customer service. Today at 10 am I pulled to yhe window and was not greeted. I spoke and asked how the girl was doing and was ignored. Once I got my drink and pulled up I realized I was missing a cake pop I had ordered and went inside to get it. The girls at the front were kind. However, it doesnt require a lot to say hello to your customers or smile. I will now give my business to local only.

A previous reviewer posted a picture next to her negative review on receiving half a cup of liquid after ordering a drink with no ice. That’s what I’ve gathered from the context of her half witted, and poorly written comment. With Google you can learn a lot before posting on the internet, As such; “a general guideline where the drink is filled to the level of the intended liquid and ice components, resulting in a cup that is not full. This policy acknowledges that the standard drink price includes a certain volume of product, and the space for ice is a portion of that volume, not free product. Therefore, ordering a drink "no ice" or "light ice" means you get the intended liquid recipe without the ice, and the remainder of the cup will be empty space” So next time you are giving the employ