Starbucks

Having my double espresso while on vacation and really impressed how nice people where in this locations specially the morning crew, looks like they aready busy 7am. Will come every morning till i leave. Thanks

The Starbucks location is one of my favorites. I usually go through the drive-thru, and the service is always quick, friendly, and consistent. Shout out to Jay and his team for always going above and beyond! Whenever they get new cups or merchandise in, they’ll even let me know so I can come inside and check them out. That level of customer service really stands out and makes the experience feel personal. Always a great experience here! ☕👏🏽

Pretty organized for Starbuck, its 6.30am and they already busy and well organized

I absolutely love the staff at the Starbucks in Mt. Pocono, PA. They are always happy, smiling, and welcoming, and they get my order right every single time. It’s such a great feeling to start my day with their positive energy. If Starbucks gives awards for outstanding customer service, this location truly deserves to be recognized. Wonderful team and consistently great experience!

On my visit, I attempted to add an item at the drive-thru window after ordering at the speaker. There were only two cars behind me, yet I was told this could not be done because there was a “line.” I was instructed to either go inside or re-enter the drive-thru, which shows a lack of basic customer service and flexibility. The larger issue, however, was the charge for a simple drink I order for my young daughter: a tall cup of water with a single scoop of strawberries. At every other Starbucks I’ve visited outside this area, water is free and strawberries are charged as a small add-on (about $0.50). At this location, I was charged $5.75 for what is essentially water with fruit. This is not a tea, latte, or any other custom beverage that would justify such a price. If this store is intentio