Starbucks Coffee Company

Been going here a very long time and the quality in service and drinks has slightly declined, a couple of the servers in drive thru are rude or either very impatient when taking the orders. Most worrying part is the drinks and the inconsistency’s when I’ve ordered throughout these last couple months drinks aren’t mixed all the way or are missing things that were added on and paid for and or things were added into the drink that wasn’t included or asked for when ordered. Not all of the servers at this location are inconsistent or bad most of the people working here are very kind and helpful. There’s a few select people who definitely have an attitude and or clearly aren’t interested in working here.

My mom and I stopped in at the spur of the moment on Veterans day. The veteran in front of us received a complimentary coffee and Kaitlin, the barista, was so kind and considerate to him that we told her we noticed she was so thoughtful. Then she asked us if we were veterans and we said no. But my mom said that her husband was. Kaitlin smiled and said, "I'd like to offer you a free coffee in honor of your husband." This made my mind tear up with grateful emotion. When she delivered our coffee she told my mom she wrote a special note for her on her cup. "You are so strong." It made our day. Way to touch someone's heart, Kaitlyn. Thank you.

My white chocolate mocha was not great tasted like a mocha. But I had such a bad headache from not drinking coffee I just needed caffeine and wasn’t going to wait another 10min for a new one. Service did seem very slow and the barista seemed she was in her own world. I asked the same question 3x for her to acknowledge me actually another barista came over since she heard me and she was far away. The location was good and the manager was nice and said thank you. It was a bit messy inside but maybe it was busy before I came in. Maybe??? Plenty of indoor and outdoor seating!!! I will try this location maybe one more time everyone has a bad day at times☝️

the people were really nice and fast and I ordered to the wrong location but they still gave me my order I loved the service

Made my soy cappuccino with the wrong milk (twice) and we’re kind to remake it and give us some cake pops. Thank you Winters!