Starbucks Coffee Company

Absolutely abysmal service, the black haired girl working the counter and preparing drinks was beyond rude. I’ve been to a lot of places and this had to have been the worst experience at a Starbucks location I’ve ever experienced. I used my points to buy a drink and it was absolutely made terribly and slowly, what a waste of my points. Terrible, will not be back.

Kaycee was so sweet. Greeted us as well as each customer! Personally walked out from behind the counter to offer us a change in order. Another staff member asked if I had gotten my order. Wonderful service!

I was in there two days ago around 1230pm. I did a mobile pick up order. I arrived about 5 minutes or so after placing the order. I ended up waiting almost a half an hour for my one drink. I don't know why there were only 2 employees there to handle everything thing from mobile orders, walk-in orders, food orders, and presumably delivery orders. Terrible that Starbucks does that to their employees. I will say the two employees that were there, a young man and young woman were amazing and busting their butts doing the best they could to keep up. They were very pleasant and my drink tasted great when I finally got it.

My latte was ok, a little milky for me. The chocolate croissant was very dry and doesn't seem very fresh. But the staff is great! I am impressed by the dedicated and incredible work of the baristas!!! This was my first time at Starbucks, so thanks for that experience!

I had a disappointing experience here. The bacon, egg, and sausage sandwich was poorly made—falling apart before it even reached me. While waiting nearly 15 minutes for a grande oat milk latte, I had to listen to the barista engage in a loud, negative personal conversation with someone who wasn’t even a customer. She complained about her family, not wanting to be at work, and shared details that set a depressing tone for the entire store. The energy could have been better directed toward service and efficiency. Customers deserve a welcoming atmosphere, not one weighed down by negativity. I strongly recommend keeping personal conversations out of earshot and focusing on creating a more positive and professional environment.