Starbucks Coffee Company

Passing through the area and ordered a Venti Americano with heavy cream and sugar. Ended up with black coffee. They said they can’t refund me (even though I paid through the app) over the phone. We are traveling so going back isn’t an option. Make sure you check your order. Even something so simple as making sure they put cream in your coffee.

So I'm sitting here waiting for them open to get my venti white mocha latte with a extra shot with breve. Manager walks up and says no loitering. And insaid I'm waiting for call to open. She said we don't open for awhile. I said 5? She nodded yes and said yeah. That exact time was 4:35. Then she said, yeah, so no loitering. So because I'm clearly homeless I can't order expensive coffee and sit around like all the other millions of people that go to starbucks and do just that. I'm being discriminated against? And it hurts. Why am I being treated poorly. I don't et have a mess of things or bothering anyone except her with my presence. Not cool or ethical. Why would yall allow your employees to treat not just a customer but a loyal customer so horribly. And she isn't just a employee but a man

My entire family had just left from the doctor and tested positive for Flu A and decided to pick up a hot drink before heading home. We ordered a Traveler for pick up in the drive thru using my mobile app. I have done this many times with no issues. I followed the updates on the app and pulled around to the window when my Traveler was ready for pick up. When I get to the window and let them know I’m there to pick up my order, a female employee comes on and says she is refusing to hand my order through the window and that she doesn’t feel comfortable handing hot drinks through the drive thru. She stated that we would have to come in if we wanted to pick up the Traveler. We were baffled by this as this is a coffee place and hot drinks are passed through the drive thru all the time. We tried

I’m not a Starbucks person or a coffee person in general. It’s normally how I con my teens to spend extra time with me. Lately, I’ve been indulging a bit more with the protein banana matcha drink. WHICH IS YUMMY!!! The staff here is amazing. The young lady with the blue hair is hands down always killing it. I’ve never walked in or gone through drive through and not had great customer service. Whatever you guys are doing, keep it up! 👍

Never usually leave reviews for Starbucks, but today this store made my morning start off so well. I was in the drivethru for maybe 30 seconds total, they made everything perfectly, and were SO NICE! They wrote a nice message on my cup too with my name. Shoutout Thursday morning crew:)