Starbucks Coffee Company

Strawberry matcha strato frappucino ! They have outdoor tables too.

I frequent this Starbucks often. There is no feature to order a pup cup through the mobile app so when it is busy this can be a challenge but most of the employees are very pleasant and provide the pup cup with a smile and take the 30 seconds to fill it up as I pick up my drink. However, the manager Gretchen consistently gives an attitude and tells me to go and wait in line rather than quickly just providing the pup cup. I always say "when you get a chance" and yet she still is rude and tells me to get in line. I try to avoid having to interact with Gretchen but unfortunately today that wasn't possible. Given the amount of money I spend at this particular Starbucks, as I am a local, this customer service experience is unacceptable.

Love this location. Especially when Missy is on bar, she always makes my drink perfect.

I came in the other day and an employee with (I think?) a birthmark on her face kept mumbling at the register and I had to keep asking her what she was saying. Eventually, she walked away and someone else took my order. The employee in question kept giving me dirty looks as I waited for my order to be completed. Bear in mind I am 84 and have hearing aids.

This location is on point. Always busy yet always clean, happy and helpful. Even when there is a line, there is never a long wait. I think other locations could learn from Wakefield. It's a "must stop" when I am in the area!