Starbucks Coffee Company

These people actually think pre making your coffee drinks is okay. It's not humanly possible to have a latte waiting at the window just 10 seconds after the order is made. Unless it's premade. Every day this happens. MAKE IT RIGHT OTTAWA STARBUCKS. You can do it! And there is a big difference in taste! Stop pushing that damn tip box at the customer also. A complete joke.

Their barista is friendly. The blended strawberry lemonade is so yummy. The breakfast sandwiches...lacking. A LOT! Over 5 bucks for a sandwich with more bread than anything else. Might stop in for a drink here or there, but will be far from a regular spot for breakfast.

I went through the drive-through today and ordered a pecan crunch oat latte hot, but it accidentally came out iced. I mentioned it at the window and even offered to come inside to wait, but the team insisted they’d bring the corrected drink out to me. Within just a few minutes, one of the baristas came out with my hot drink, all smiles, super professional, and even apologized for the wait. To my surprise, she also gave me a gift card for the mix-up—which honestly wasn’t even a big deal to me at all, but their gesture meant the world. This kind of professionalism, kindness, and genuine customer care does not go unnoticed. Thank you to the Ottawa, KS Starbucks team for the smiles today and for showing what amazing customer service looks

I don't know if it's because of my appearance or if they're racist, but as soon as they saw me, they immediately made up an excuse to make me leave my scooter outside. I've never had this problem before. This is the first time I've been given that excuse.

This place closes at 8 pm not 9 pm. Super rude employees just stared at me and my daughter when we came for hot cocoa right at 8 pm and wouldn’t even come talk to us while I tried to show them that google maps says their hours are until 9 pm. Really rude.