Starbucks Coffee Company

Coffee is fine, everyone behind the counter looked as if they were unhappy, it seemed that everything was smoothly operating, but then I stood at the counter being totally ignored, multiple associates saw me and yet none even said anything or even acknowledged me. When someone came over there was no apology for the wait. As a previous SB employee I was pretty disappointed how far customer service has dropped from their focus.

I went through the drive through today 01/27/2025 around 2:23 pm, Drive through staff was very rude. My encounter was with a male barista and he Seemed annoyed that I asked to remake my drink, got two drinks both did not taste right. First time here wouldn’t come back!

Conviniently located, fast service and awesome barristers. It is fall, try that new pumpkin cold brew coffee. Update - the old location is closed and they relocated a few blocks in much much more bigger building with a drive through and plenty of sitting space inside and outside. Go check it out and you will love the new location

Kevin is the best, and in my opinion truly embodies how Starbucks felt years ago. Kind, attentive, always double checks orders, and just great customer service all around.

One of the most unique Starbucks I’ve been to that really reflects the vibe of Ojai well with the art and energy. Great to work outside on the patio.