Starbucks Coffee Company

I waited 15minutes and was the only person in line inside the store. I watched 9 employees working with 6 of them having social hour and doing nothing. The line of cars outside was 10 deep. They finally gave me my drink and when I got to the car it was the wrong order. Worst mismanaged starbucks I’ve ever seen. No labor shortage there, just a bunch of employees doing nothing.

Was the second person in line of two. Took 20 minutes for the girl to get the lady in front of me and then it took another 15 just to finish my drink with zero modifications. By the time I got it, it was melted. This has happened multiple times. My advice is to keep more than one person staffed at a time

Great service and personnel. Couldn't think of the names of the coffee my wife and daughter drink, described how they looked and she prepared it the way they like.

The baristas there a are super nice especially Rebekah! When she is there I never have to worry about lines and she knows my drink!

I thought this place was okay because they aren't a full running Starbucks, so they don't work as fast.Trust me, I was in a line of 3 people, and was standing there for 1 hour.Plus they don't have a big storage room, so you can't always get the food or drink item you want.( Even though their location is in a grocery store 😆😆😆.)so if you're heading towards the New Albany Metropolitan Library, I'd just go to the Starbucks next to the library.So overall, if you had the choice, I'd go to the one near the library, if not this Starbucks is not the worst Starbucks ever.