Starbucks Coffee Company

Was greeted immediately upon walking in, Sophia was super sweet and very welcoming. Just really great service from her and the rest of the staff on duty, everyone was very cheery it made the environment so positive. To top it all off they drew the cutest fish on my drink!

This location has very rude employees. As a former barista, I can understand having bad days and the stress of customer service. I always mobile order so that I don’t have to bother anyone and they don’t need to deal with me, yet they are still consistently very unfriendly. Even picking up a mobile order they told me I came to get it too early and asked me not to go to the drive thru when I’ve placed a mobile order because they have other customers to serve. This was very perplexing to me, as people pulling up to a drive thru speaker will be placing an order live, at that moment. How does it disrespect them if I place a mobile order and then show up in 10 minutes in the drive thru to pick it up? When the alternative is placing the order right then? Truly doesn’t make sense. I won’t return

Yikes!!! Where's the coffee?? Venti Iced Americano with Non Dairy Sweet Cream!! This taste like a cup of cream!! I will keep and use it as my coffee creamer for a couple of days

Mobile ordered my drink. Ordered one item. Swung through the drive through for pickup. Speaker attendant tells me to pull up as my drink is ready. App says drink is ready as well. Proceed to sit at the window for 5-7 minutes waiting for the drink that was already ready. Hands me a melted, not made correctly (a shaken espresso is layered not combined like a latte) and no topping when I ordered extra cinnamon. I kindly ask them to remake my drink as there was zero ice in it and it was not made properly. The girl goes “okay” shuts the window and brings back a newly made drink about 2 minutes later. Someone inside thought they were cute and wrote “hope your day gets better” on the cup. I ask you to remake my $8 drink that’s not made correctly and YOU ARE THE ONE UPSET?…make it make sense. THEN

I'm very disappointed. Looks the employees are careless and will take care of the order only when you tip. My order was on 29th December and I ordered the blonde roast with Sugar free vanilla syrup and they have me peppermint instead. Even when we went to pick up the drinks, they forgot our cake pop. So disappointing as I couldn't even get my drink replaced since I was driving and didn't get to check my coffee until later. So disappointing