Starbucks Coffee Company

I ordered the Iced Pecan Crunch Oatmilk Latte with no ice. According to the menu, it comes with Vanilla Sweet Cold Foam and pecan crunch toppings, but my drink was served without them. Since the only change I requested was “no ice,” I was quite surprised and disappointed to see those key elements missing. I really enjoy this drink when it’s made correctly, so I hope more attention can be given to preparing it as listed.

This place is like a blind date with commitment issues. You show up hopeful, knowing there’s a strong chance your drink will be wrong. I’ve given it multiple second chances, yet I still leave with a polite smile and an overpriced disappointment. I’ll gladly raise my rating when consistency decides to show up. At this point, an arranged marriage feels more dependable. So why do I keep coming back? Convenience. I drop my niece and nephew off at school once or twice a week, this location is right there, and honestly—kids don’t care what their drinks taste like. Please, just be consistent. I’m tired of having my emotions played with over coffee. ☕😩

This place is very underwhelming with their service! I order the same thing, and it’s never the same! Just this week one of my teas had the tea packet busted opened , so I was drinking tea leaves. Another had my add on missing. Then today my drink wasn’t made at all. Yet, the workers were just standing around talking at 6am. Luckily the store wasn’t packed ;I was the only car. Yet instead of making my order, they were chatting! Wasted money, gas, and time!

I had recently gone to a separate Starbucks location and they did not make my drink correctly, so I decided to go inside and ask this location to remake it for me (my mother and I also got some sandwiches). The baristas are all friendly and made my drink without hesitation, and it tasted perfect! Shout out to the barista, Emma (who shares my name, haha), she helped me!

The staff was extremely rude and inflexible. I asked for suggestions with oat milk, and they weren’t friendly at all. They filled my drink with a ton of ice, and when I told them I didn’t ask for ice, she got visibly angry. She didn’t even make the drink properly, just mixed it carelessly and handed it to me. Overall, very bad vibes lol.